Refund & Exchange Policy

At ISHARV, we are committed to delivering high-quality nightwear and apparel that meets your expectations. Every product is carefully inspected before dispatch to ensure you receive the best.

1. Eligibility for Exchange

We offer exchanges only under the following conditions:

• Product received is damaged
• Manufacturing defect is found
• Wrong product has been delivered

To request an exchange, you must contact us within 7 days of delivery.

2. Proof Requirement

To process any exchange request, proper proof is mandatory:

• Clear images or videos of the product
• Visible issue or defect

Requests without valid proof will not be accepted.

3. Product Condition

To be eligible for an exchange:

• Product must be unused and unwashed
• Must be returned in original packaging
• All tags should be intact

4. No Refund Policy

We do not offer refunds under normal circumstances.

Only exchanges are allowed to ensure fairness and prevent misuse of our policies.

5. Size-Related Exchanges

We recommend checking the size guide carefully before placing your order.

• Size exchanges may be accepted based on availability
• Request must be raised within 7 days
• Product must meet all return conditions

6. Non-Eligible Cases

Exchange requests will not be accepted in the following cases:

• Used or worn products
• Requests made after 7 days of delivery
• Damage caused due to misuse or improper handling

7. Processing Time

Once your request is approved:

• Exchange will be processed within 5–7 working days
• Replacement product will be shipped after quality check

At ISHARV, we aim to maintain transparency and ensure a smooth experience for every customer while protecting against misuse of policies.